In general, we recommend mounting on smooth surfaces for best results. (It may differ depending on the product)

Suitable surfaces:
Tiles
Mosaic
Marble
Wood
Metal
Glass

Surfaces to avoid:
Painted Walls
Wallpaper

Do you need advice to assess whether your surface is suitable? Feel free to contact us and we will help you further.

It is possible to track your package through the tracking number that you receive in your order confirmation. Once the product has been shipped, the tracking feature will be available to you, allowing you to follow your order and see where it is.

In order to process a claim for a faulty product, you must be able to provide us with visual evidence of the fault. This can be in the form of images or videos of the product.

If you have misspelled or entered an incorrect address in your order, you must contact us immediately at contact@betterspace.se. We can correct this within 24 hours. It is important that you notify us as soon as possible so that we can ensure that your order is delivered to the correct address.

Please see our privacy policy for information on how we handle personal data and privacy.

The delivery time is usually between 5-14 working days. Please note that if the delivery time is delayed for various reasons, it is not something the company has control over, such as weather conditions, transport problems, or other unplanned events. We will do our best to ensure your delivery arrives on time.

The order will be shipped as soon as it has been approved by us.

Yes, it is possible to return a product. More information about our returns policy is available on our website.

To cancel your order, you must cancel it before it has been approved by us. If the product has already been sent, please contact our support at contact@betterspace.se and we will help you further. Please note that a cancellation can only be carried out if it has been made before the order has been approved.